This rarely happens because we encourage you to check with your licensing board before making a purchase. However, if your certificate is rejected, if we can help with any information that you need in order to receive credit, we will.
If the training wasn't what you needed to fulfill your requirements, in most circumstances we will be able to refund your costs, less a $10 processing fee, when you send us documentation showing that you paid for the course and that it was rejected by your licensing board (usually a letter from your board will suffice). Please contact us if you have any questions and we'll help you through this process.
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